Dealing with Difficult Patients Gretchen Napier MSHA CMC Medical Practice Consultant

Dealing with Difficult PatientsGretchen Napier MSHA CMC
Medical Practice Consultant 

This program outlines the classic types of difficult patients, the warning signs for each and the reasons behind the behavior. Tips for managing each patient type will be offered. Included are suggestions for managing threatening patients, complaints and developing a patient centered practice.

Date: Thursday September 11
Time: NOON
Location: online only.

Link will be emailed to registrants one day prior **This course is open only to participating MetroCare physician members and their staff.Contact Person:         Donna Pendergrass 901-261-7796 This email address is being protected from spambots. You need JavaScript enabled to view it. ;  ***** 1 CEU hours available *****