CREDENTIALING: TIMELINES and PROCESSES in person event for credentialing staff only
IF FULL, PLEASE SIGN UP FOR THE OTHER OVERFLOW ONLINE VERSION ON THIS SAME CALENDAR DATE

Thurs May 1 8:30 AM
MetroCare Offices
1661 International Drive suite 202
Memphis, TN 38120

Credentialing staff:
Meet in person for a brief presentation and discussion with our Credentialing Manager, Kelly Jordan, and Teresa Stacks Credentialing Specialist and Fran Parker in Provider Relations, who will give detailed information about the credentialing process, payer notification, and provider loading by the payers to give your practice pointers on the most efficient ways for you to onboard new providers as well as what to expect along the way.

Online RSVP REQUIRED. SPACE IS LIMITED DUE TO ROOM SIZE. Light breakfast foods will be provided.  

CREDENTIALING: TIMELINES and PROCESSES for credentialing staff web version only

Thurs May 1 8:30 AM
ONLINE ONLY- zoom link will be emailed one day prior

The in-person meeting is full and registration for in person is closed at this time. IF an opening becomes available prior to the day of the event, we will contact you for an oppotunity to attend in person. This will be done in order of first registered. 

Credentialing staff:
A brief presentation and discussion with our Credentialing Manager, Kelly Jordan, and Teresa Stacks Credentialing Specialist and Fran Parker in Provider Relations, who will give detailed information about the credentialing process, payer notification, and provider loading by the payers to give your practice pointers on the most efficient ways for you to onboard new providers as well as what to expect along the way.

2025 Lunchtime Telehealth Updates May 7  
Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA

In case you missed it, COVID Telehealth waivers are set to expire March 31.This could result in many changes to performing and billing for telehealth in your practice. Or maybe they will be extended by then. We will review the current rules for performing and coding telehealth. 

Date:               Wednesday, May 7 OR 14

Time:               12:15 PM.       

 Location:        Online only. Link will be emailed to registrant 1 day prior.     ******* for MetroCare members and staff only***************** 1hrs CEU upon request****************

Creating a Positive Payment Experience
Laura Watkins, FACMPE, CPC  SVMIC Medical Practice Consultant

As healthcare trends away from patient satisfaction toward the patient experience, it is important for physicians, practice executives and staff to understand how this shift in ideology will affect their practice. At the conclusion of this session, participants should be able to identify the components to patient engagement; recognize the need to transition from measuring patient satisfaction to patient experience; and understand the importance of patient experience to the practice’s financial wellbeing.

Date: Thursday May 8
Time: NOON
Location: online only

Link will be emailed to registrants one day prior **This course is open only to participating MetroCare physician members and their staff.Contact Person:         Donna Pendergrass 901-261-7796 This email address is being protected from spambots. You need JavaScript enabled to view it. ;  ***** 1 CEU hours available *****

Coding the Endocrine System for 2025
Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA

The Endocrine system can be called the regulator due to its principal responsibility ofproviding a stable balance between interdependent elements of the human body through various hormones, thus making endocrine coding a necessary part of many specialties.

The ICD-10-CM and CPT-4 training session will include:
 Chapter specific terminology with anatomy
 Proper coding of conditions, disorders, and their complications
 Review coding sequencing, rules, regulations and conventions
 Stressing the importance of specificity in documentation and codingwith identificationof co-morbidities that trigger HCCs (Hierarchical Condition Categories)

Please have your ICD-10-CM and CPT-4 manuals available for coding exercises.You may submit your specific coding problems and questions to Donna Pendergrass atleast a week ahead to be addressed by Karen during class. Please de-identify/removeany patient protected health information if you send clinic notes.

Date: Friday, May 9, 2025

Time: 9:00 a.m. to 12:00 p.m.

Location: Online only. Link will be emailed to registrants one day prior.**This in-service course is open only to participating MetroCare Physicians membersand their staffContact Person: This email address is being protected from spambots. You need JavaScript enabled to view it.