MetroCare is an Independent Physician Association (IPA) serving local physicians and their patients by reshaping the delivery of healthcare in the greater Memphis area.
MetroCare, a physician led and governed organization, is comprised of 1800 physicians and extenders.
In 2013, MetroCare Physicians made the strategic decision to become a clinically integrated physician organization. In 2014, MetroCare partnered with Methodist Le Bonheur Healthcare to form a clinically integrated network (CIN) called HealthChoice Trilogy.
Our Trilogy network seeks to deliver patient-centric, coordinated care assuring that patients receive the highest quality care at the right time, in the right location, at the lowest cost possible.
MetroCare has a dedicated team of professionals committed to assuring that our providers have the tools and resources to achieve clinically integrated success. These team members, their contact information, and their areas of expertise are:
Administrative Staff
T. Carter Towne, MDMetroCare Physicians Chair
1661 International Place Drive, Suite 175
Memphis, TN 38120
t 901.360.1360 + f 901.360.1336
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Taylor Bailey
Executive Director
1661 International Place Drive, Suite 175
Memphis, TN 38120
t 901.261.7804 + f 901.360.1336
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Communications and Education Services
Providing practice support through information and training
Donna Pendergrass, MD, CPPM, CPCO, CDEO
Communications Director
1661 International Place Drive, Suite 175
Memphis, TN 38120
t 901.261.7796 + f 901.360.1336
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Clinical Services
Providing practice support to develop value-based skills for successful practice transition, including preventive services/population health, chronic care management, and quality team development.
Fran Parker
Provider Relations and Quality Improvement
1661 International Place Drive, Suite 175
Memphis, TN 38120
t 901. 261.7791 + f 901.360.1336
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Wendy Hughes, LPN
Quality Reporting Coordinator II
1661 International Place Drive, Suite 175
Memphis, TN 38120
t 901.261.7790 + f 901.360.1336
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Credentialing Services
Work to ensure all network providers are credentialed to meet network/carrier requirements, provide care in their requested specialty, work with regulatory and accreditation entities, perform provider maintenance regarding license, DEA,
malpractice coverage, etc.
Contact:
Kelly Jordan, CPMSM
Credentialing Manager
1661 International Place Drive, Suite 175
Memphis, TN 38120
t 901.261.7797 + f 901.360.1336
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Teresa Stacks
Credentialing Specialist
1661 International Place Drive, Suite 175
Memphis, TN 38120
t 901.261.7792 + f 901.360.1336
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