Accessibility Tools

Resources

Providers are increasingly responsible for quality, cost and outcomes in their populations of patients.

MetroCare is committed to providing the tools and resources to help member physicians succeed in the value-based environment.

The following information is provided for educational purposes only and should not be regarded as clinical or legal advice. Metrocare, Inc. does not ensure the accuracy of this information and does not guarantee that following this information will result in receiving any government payment. It is the attesting healthcare providers responsibility to comply with all program requirements.

Practice Management Support

SVMIC Services

SVMIC Services

SVMIC provides so many services free of charge to their policyholders and practice staff. 

SVMIC Medical Practice Services Presentation at MetroCare  click here for the presentation slide deck
                                         
                                         Supporting informational documents:   Medical Practice Services flyer 
                                                                                                             Cybersecurity flyer
                                                                                                             Governance and Strategic Planning
                                                                                                             Human Resources Essentials
                                                                                                             Operational and Financial Assessments
                                                                                                             Physician Employment Considerations
                                                                                                             Revenue Cycle Assessment
                                                                                                              
                                                                                                                      

SVMIC Practice Management 101 Online Training  CLICK HERE 

SVMIC Online Compliance Center

Provides the courses that practice employees need annually, in the comfort and convenience of your own office ot include the staff training courses for:

  • General OSHA Compliance & OSHA Bloodborne Pathogens
  • HIPAA for Medical Practice Staff
  • Compliance and Ethic (Fraud, Waste, and Abuse)
  • Cybersecurity (Overview, Criminal Strategies, and Best Practices)

You will access these courses through the Vantage Portal (click here for more information). They can be completed as a group or individually. As a thank you, the first 100 individuals who complete all 7 of the new SVMIC compliance courses listed above will be entered to win a random drawing for one of 10 pairs of Apple AirPods®.

NEW SVMIC Medical Assistant Training Online Resource

You will access these courses through the Vantage Portal (click here for more information) as you would the online Compliance center. 

Payer Information and Links

Payer Information and Links



UNITEDHEALTHCARE NEWS and LINKS                                                                                

UHC Monthly Network Updates click here

UHC Surest Plan (new FedEx health plan):                                                                              

Click here for Surest Information Web Page
Most recent Surest webinar recordings: click here                                                     

Surest Scoring:  Click here

UHC Preventive Services

UnitedHealthcare JAN 2024 commercial prescription drug list changes
click here for UHC document but for detailed info click here

UHC Community Plan in TN Reconsideration/Appeal Submissions
NOW Digital Only
 click here for details on how to submit and access an interactive guide

UHC Healthcare Professional Online Training: CLICK HERE  

CIGNA NEWS and LINKS 

Cigna Provider Newsroom: network updates/policies/tools/resources/digital services   click here

Cigna Healthcare Professional Online Training: CLICK HERE

Cigna Preventive Services

OTHER PAYER NEWS

 Amerigroup Branding Change Impacts Clearinghouse Payer ID

The Availity/Clearinghouse payer ID changed on 1/1/24 from Amerigroup Payer ID (26375) to Payer ID (WLPNT).

 

Medicare Initiatives

Opioid Use Disorder Screening & Behavioral Health

Opioid Use Disorder Screening & Behavioral Health

Medicare pays for opioid use disorder (OUD) screenings performed by physicians and non-physician practitioners. If you diagnose your patient with OUD, they also pay for treatment services.  CLICK HERE FOR DETAILS

CLICK HERE for CMS letter to physicians regarding behavioral health services for your patients.

Telehealth Services

Telehealth Services

Telehealth services have been expanded during the COVID PHE (public health emergency). Because of relaxed billing and coding rules during the PHE, the Office of the Inspector General will soon be auditing telehealth claims for proper coding/billing/payment. CMS has provided some helpful resources to assist practices with billing compliance. CLICK HERE FOR CMS WEBPAGE WITH LATEST GUIDES ON TELEHEALTH.

The Center for Connected Health Policy has a series of videos titled " Telehealth 101" that can be very helpful CLICK HERE TO ACCESS

Transitional Care Management (TCM)

Transitional Care Management (TCM)

 

Transitional Care Management is the coordination and continuity of care for a patient being discharged from a specific facility type back into their community. To prevent a gap in their care, the provider accepts responsibility for care of the patient with moderate or high complexity medical problems immediately upon discharge. 

The following documents, a detailed MLN summary(front and back) from CMS, and practice templates for workflow, are presented for your reference:

    Pages from TCM 002                                 TCM thumbnail horizontal

   Update 2023 (click image above).                                                  TCM Assessment Tool, Workflow, and Template (click image). 

Wellness Visits (IPPE/AWV)

Wellness Visits (IPPE/AWV)

Medicare wellness visits are yearly appointments to assess and update the condition of your Medicare patients for the purpose of creating and implementing a preventive health plan tailored to each specific patient with patient counseling and education to support that plan.

These encounters are not routine visits for physical examination and treatment of conditions. They can, however, be performed in conjunction with a routine visit to avoid scheduling a separate appointment to address conditions requiring attention. Access CMS Module here    
IPPE (G0402) 

Initial Preventive Physical Examination (Welcome to Medicare visit)
Focus on health promotion and disease prevention and detection

ACCESS IPPE TOOLKIT (click)


Initial AWV (G0438) and Subsequent AWV (G0439) 

Initial Annual Wellness Visit (first AWV- one-time only):
Creation of a preventive health plan for the coming 5-10 years using risk assessment, screens, etc.

Subsequent AWV:
Yearly update to initial assessments, conditions, and screening schedule with education, counseling, and referrals

ACCESS AWV TOOLKIT (click) 

MACRA / MIPS

MACRA / MIPS

The following information is provided for educational purposes only and should not be regarded as clinical or legal advice. Metrocare, Inc. does not ensure the accuracy of this information and does not guarantee that following this information will result in receiving any government payment. It is the attesting healthcare providers responsibility to comply with all program requirements.

MACRA / MIPS OVERVIEW

This value-based payment format for Medicare was enacted as part of the Medicare Access and CHIP Reauthorization Act (MACRA) of 2015. It allowed for the Medicare SGR (sustainable growth rate) to be abolished.

Measurement began in 2017 with Reporting in 2018 and (fee schedule) Adjustment in 2019.

MIPS, the Medicare Incentive Payment System, combines three previously existing Medicare quality programs: PQRS, Meaningful Use, and Value Modifier.

Some providers are exempt form the MIPS program but may opt in.

Check your MIPS reporting eligibility by entering your NPI on this page: https://qpp.cms.gov/participation-lookup

MIPS - Medicare Incentive Payment System

https://qpp.cms.gov/mips/overview

MIPS is a four-part program that involves practice reporting in three areas:

1. Quality Measures- formerly PQRS https://qpp.cms.gov/mips/quality-requirements
2. Promoting Interoperability- formerly Meaningful Use https://qpp.cms.gov/mips/promoting-interoperability
3. Practice Improvement Activities-value based activities often associated with Patient Centered Medical Home designation.                https://qpp.cms.gov/mips/improvement-activities   
4. Cost, gathered from your Medicare claims and formerly a part of the Value Modifier, is not reported separately by you and now counts more than ever.
            https://qpp.cms.gov/mips/cost

The cost portion of MIPS will be impacted by the level of risk coding submitted by your practice on your Medicare claims. We offer frequent coding webinars for physicians and staff on our activity calendar. 

Your Plan

1. Continue to update your strategic plan yearly, as MIPS reporting requirements increase along with possible negative payment adjustment increases.

2. Use your EHR better. Use an EHR. Become more proficient in using your EHR. Claims reporting is not sufficient for MIPS reporting any more.

3. Make sure your EHR software is current. The PI requirements specify a current version. Contact your vendor to update your software, if necessary.

4. Get help. Good performance in MIPS to avoid a negative fee schedule adjustment requires higher scoring and has been increasing in difficulty each year. Specialty providers should consult their professional associations which often have excellent advice and registries to assist their specific practice types. Your software vendor may assist with direct reporting from your EHR.

5. Participate in a Medicare Shared Savings Program or other APM option. CMS is encouraging this option for everyone. 

 

MetroCare Trilogy CIN Network Initiatives

Trilogy Network initiatives are all found in Citrix Sharefile

Trilogy Network initiatives are all found in Citrix Sharefile

 

Preventive Visits for Commercial Plans

Preventive Health

Preventive Health

Preventive Campaigns

In October 2016, MetroCare instituted a targeted plan toward establishing population health efforts in our practices by bringing data and source materials for breast cancer, cervical cancer, colorectal cancer and STD screenings.

MetroCare quality reporting coordinators meet with our practices and upload trend reports via Citrix Sharefile that further define opportunities to improve care along with controlling cost.

We are working with our practices to more firmly establish these steps to further develop their practice plan toward value-based care. Links below are comprehensive information our commercial contract payer coverage in 2024. 

UHC Preventive Services

Cigna Preventive Services

 

 

MetroCare Publications