CODING EXTERNAL CAUSES: INJURIES, ADVERSE EFFECTS, POISONINGS, & OTHER CONSEQUENCES IN 2026 Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA This important and often overlooked area of coding will be addressed through chapter specific coding conventions and sequencing guidelines and rules relating to injuries, poisonings and other external causes. Additional emphasis on coding the highest level of specificity will be covered to aid in reporting medical necessity. A few areas covered include coding: • Contusions, open wounds, lacerations • Traumatic injuries including burns • Insect bites, abrasions, foreign bodies, superficial injuries • Poisonings and toxic effects of substances • Procedural complications Please bring your ICD-10-CM manual to class for participation in the exercises. This class is open only to participating MetroCare physician members and their staff. Date: Friday, June 5 Time: 1:00 p.m. to 4:00 p.m. Location: online only. Link will be emailed one day prior.3 hours CEU available Contact Person: donna Pendergrass 901-261-7796, This email address is being protected from spambots. You need JavaScript enabled to view it.
| Event Date | 07-10-2026 9:00 am |
| Event End Date | 06-05-2026 12:00 pm |
| Registration Start Date | 04-07-2026 1:00 pm |
| Capacity | Unlimited |
| Registered | 1 |
| Cut off date | 07-09-2026 10:00 am |
| Individual Price | Free |
| Event Date | 07-10-2026 1:00 pm |
| Event End Date | 07-10-2026 4:00 pm |
| Registration Start Date | 04-07-2026 1:00 pm |
| Capacity | Unlimited |
| Registered | 1 |
| Cut off date | 07-10-2026 10:00 am |
| Individual Price | Free |
| Event Date | 07-17-2026 9:00 am |
| Event End Date | 07-17-2026 12:00 pm |
| Registration Start Date | 04-07-2026 1:00 pm |
| Capacity | Unlimited |
| Registered | 1 |
| Cut off date | 07-16-2026 4:00 pm |
| Individual Price | Free |
| Event Date | 07-17-2026 1:00 pm |
| Event End Date | 07-17-2026 4:00 pm |
| Registration Start Date | 04-07-2026 1:00 pm |
| Capacity | Unlimited |
| Registered | 1 |
| Cut off date | 07-17-2026 10:00 am |
| Individual Price | Free |
Patient Experience: Why It is More Than Customer Service
Rana McSpadden, FACMPE, CHPC, CPC – Medical Practice Consultant, SVMIC
As healthcare trends away from patient satisfaction toward the patient experience, it is important for physicians, practice executives and staff to understand how this shift in ideology will affect their practice. At the conclusion of this session, participants should be able to identify the components to patient engagement; recognize the need to transition from measuring patient satisfaction to patient experience; and understand the importance of patient experience to the practice’s financial wellbeing.
Date: Thursday July 23
Time: 12PM- 1PM
For MetroCare members and staff only. 1 hour CEU available
| Event Date | 07-23-2026 12:00 pm |
| Event End Date | 07-23-2026 1:00 pm |
| Registration Start Date | 01-09-2026 9:00 am |
| Capacity | Unlimited |
| Registered | 2 |
| Cut off date | 07-23-2026 10:00 am |
| Individual Price | Free |