| Event Date | 07-10-2026 1:00 pm |
| Event End Date | 07-10-2026 4:00 pm |
| Registration Start Date | 04-07-2026 1:00 pm |
| Capacity | Unlimited |
| Registered | 1 |
| Cut off date | 07-10-2026 10:00 am |
| Individual Price | Free |
| Event Date | 07-17-2026 9:00 am |
| Event End Date | 07-17-2026 12:00 pm |
| Registration Start Date | 04-07-2026 1:00 pm |
| Capacity | Unlimited |
| Registered | 1 |
| Cut off date | 07-16-2026 4:00 pm |
| Individual Price | Free |
| Event Date | 07-17-2026 1:00 pm |
| Event End Date | 07-17-2026 4:00 pm |
| Registration Start Date | 04-07-2026 1:00 pm |
| Capacity | Unlimited |
| Registered | 1 |
| Cut off date | 07-17-2026 10:00 am |
| Individual Price | Free |
Patient Experience: Why It is More Than Customer Service
Rana McSpadden, FACMPE, CHPC, CPC – Medical Practice Consultant, SVMIC
As healthcare trends away from patient satisfaction toward the patient experience, it is important for physicians, practice executives and staff to understand how this shift in ideology will affect their practice. At the conclusion of this session, participants should be able to identify the components to patient engagement; recognize the need to transition from measuring patient satisfaction to patient experience; and understand the importance of patient experience to the practice’s financial wellbeing.
Date: Thursday July 23
Time: 12PM- 1PM
For MetroCare members and staff only. 1 hour CEU available
| Event Date | 07-23-2026 12:00 pm |
| Event End Date | 07-23-2026 1:00 pm |
| Registration Start Date | 01-09-2026 9:00 am |
| Capacity | Unlimited |
| Registered | 2 |
| Cut off date | 07-23-2026 10:00 am |
| Individual Price | Free |
Revenue Cycle Management
Michael D. Cash, MHSA, FACMPE – Senior Medical Practice Consultant, SVMIC
Revenue Cycle Management
Revenue cycle management is a complex process and encompasses many steps. Optimal performance of a practice’s revenue cycle is critical in achieving maximum financial results. This program provides an overview of the revenue cycle and methods to measure and improve effectiveness.
Date: Thursday August 20
Time: 12PM- 1PM
For MetroCare members and staff only. 1 hour CEU available
| Event Date | 08-20-2026 12:00 pm |
| Event End Date | 08-20-2026 1:00 pm |
| Registration Start Date | 01-09-2026 10:00 am |
| Capacity | Unlimited |
| Registered | 6 |
| Cut off date | 08-20-2026 10:00 am |
| Individual Price | Free |