Creating a Positive Payment Experience
Laura Watkins, FACMPE, CPC  SVMIC Medical Practice Consultant

As healthcare trends away from patient satisfaction toward the patient experience, it is important for physicians, practice executives and staff to understand how this shift in ideology will affect their practice. At the conclusion of this session, participants should be able to identify the components to patient engagement; recognize the need to transition from measuring patient satisfaction to patient experience; and understand the importance of patient experience to the practice’s financial wellbeing.

Date: Thursday May 8
Time: NOON
Location: online only

Link will be emailed to registrants one day prior **This course is open only to participating MetroCare physician members and their staff.Contact Person:         Donna Pendergrass 901-261-7796 This email address is being protected from spambots. You need JavaScript enabled to view it. ;  ***** 1 CEU hours available *****

Coding the Endocrine System for 2025
Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA

The Endocrine system can be called the regulator due to its principal responsibility ofproviding a stable balance between interdependent elements of the human body through various hormones, thus making endocrine coding a necessary part of many specialties.

The ICD-10-CM and CPT-4 training session will include:
 Chapter specific terminology with anatomy
 Proper coding of conditions, disorders, and their complications
 Review coding sequencing, rules, regulations and conventions
 Stressing the importance of specificity in documentation and codingwith identificationof co-morbidities that trigger HCCs (Hierarchical Condition Categories)

Please have your ICD-10-CM and CPT-4 manuals available for coding exercises.You may submit your specific coding problems and questions to Donna Pendergrass atleast a week ahead to be addressed by Karen during class. Please de-identify/removeany patient protected health information if you send clinic notes.

Date: Friday, May 9, 2025

Time: 9:00 a.m. to 12:00 p.m.

Location: Online only. Link will be emailed to registrants one day prior.**This in-service course is open only to participating MetroCare Physicians membersand their staffContact Person: This email address is being protected from spambots. You need JavaScript enabled to view it.

Coding for ObGyn in 2025
Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA 

Proper coding and documentation are required to bring about maximum reimbursement as well as to report quality care and maintain accurate medical records for the welfare of the patient.Diagnostic and procedure coding for Ob/Gyn will be addressed in this class.

Please bring have coding manuals to follow along.Feel free to submit specific questions in advance, so that Karen may fully address them. (please redact any PHI before submission)

 Date:               Friday, May 9, 2024           

Time:                1:00 p.m. to 4:00 p.m.                      

 Location:         Online only. Zoom link will be emailed to registrants one day prior.   **This course is open only to participating MetroCare Physicians members and their staff.   3 hours CEU available

May 2025 Lunchtime Telehealth Updates May 14 
Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA

In case you missed it, COVID Telehealth waivers are set to expire March 31.This could result in many changes to performing and billing for telehealth in your practice. Or maybe they will be extended by then. We will review the current rules for performing and coding telehealth.

Date:               Wednesday, May 7 OR 14

Time:               12:15 PM.         

Location:        Online only. Link will be emailed to registrant 1 day prior.     ******* for MetroCare members and staff only***************** 1hrs CEU upon request****************

REPEAT: 2025 Evaluation & Management Coding: Deep Dive with Updates
Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA

In case you missed it in February, we are repeating our E&M Deep Dive session. Bring your difficult cases and be ready to interact, asking questions and discussing cases. 

So many changes to E&M in the last few years. You can never get enough of reviewing all those rules. An intensive review of evaluation and management coding in all of its aspects. Please have your new CPT coding manuals and be prepared to participate in some exercises.

Date:               Friday, May 23, 2025  

Time:               9:00 AM- 12:00 PM.       

 Location:        Online only. Link will be emailed to registrant 1 day prior.     ******* for MetroCare members and staff only***************** 3hrs CEU upon request****************