2025 Coding Preventive Services for Commercial and Medicare Plans
Presented by: Karen Scott, MEd, RHIA, CCS-P, CPC, FAHIMA

The focus for preventive medicine services is to promote and maintain the well-being and health of patients to reduce risk of disease and disability. But preventive care also allows an opportunity for proper reporting of chronic disease burden in your practice population, allowing payers to more adequately estimate future resource use and cost of care for your patients. This can figure heavily in shared savings contracts and MIPS fee schedule adjustment calculations.

Karen will review preventive services and the guidelines for documentation and coding to successfully report and capture payment for these services to commercial carriers as well as Medicare.

Special topics:
• Services that are bundled in the preventive codes
• Preventive services and an acute problem discovered on the same day
• Immunizations, injections, and Lab•

Date:              Friday May 23, 2025         

 Time:            1:00 a.m. to 4:00 p.m.                                           

 Location: online only.                  Link will be emailed to registrants one day prior ***** 3 CEU clock hours are available. *****Contact: This email address is being protected from spambots. You need JavaScript enabled to view it.

Payer Recoupments and Audits and the Role of Monitoring Your Revenue Cycle
Jackie Boswell, MBA, FACMPE – Assistant Vice President 

Overview: This longer lunch session has been extended to 90 minutes to include  discussion of  the role of revenue cycle reporting and monitoring in maintaining compliance surrounding payer recoupments and methods to avoid deselection, penalties and fines.

Date: Thursday June 12
Time: NOON
Location: online only.

Link will be emailed to registrants one day prior **This course is open only to participating MetroCare physician members and their staff.Contact Person:         Donna Pendergrass 901-261-7796 This email address is being protected from spambots. You need JavaScript enabled to view it. ;  ***** 1.5 CEU hours available *****

Protecting and Educating Against Workplace Violence
Rana McSpadden, FACMPE, CPC, CEMA    SVMIC Medical Practice Consultant

Workplace violence in healthcare has become such an issue, legislation has been introduced that requires certain healthcare and social service employers to take specific steps to prevent workplace violence. In this session, the speaker will use real-world examples as well as personal experience to highlight risks and warning signs. Attendees will be instructed on the importance of policies as well as conducting security vulnerability assessments to find risk factors within their facility and will be given a take-home template. Information on creating and implementing an emergency action plan will also be provided. 

Objectives: • Identify workplace violence, warning signs and how it affects staff and operations • Review the responsibilities of management and staff in identifying, preventing and protecting individuals from workplace violence • Express the need for an emergency action plan to address workplace violence and create protocols for transitioning from patient care to self-preservation 

Date: Thursday  July 10
Time: 12 NOON to 1:00 p.m.         
Location: online only.

Link will be emailed to registrants one day prior **This course is open only to participating MetroCare physician members and their staff.Contact Person:         Donna Pendergrass 901-261-7796 This email address is being protected from spambots. You need JavaScript enabled to view it.***** 1 CEU hours available ****

Revenue cycle Management 
Presented by: Michael Cash, MHSA, FACMPE Senior Medical Practice Consultant SVMIC

Revenue cycle management is a complex process and encompasses many steps. Optimal performance of a practice’s revenue cycle is critical in achieving maximum financial results. This program provides an overview of the revenue cycle and methods to measure and improve effectiveness.

Date: Thursday August 14
Time: NOON
Location: online only.

Link will be emailed to registrants one day prior **This course is open only to participating MetroCare physician members and their staff.Contact Person:         Donna Pendergrass 901-261-7796 This email address is being protected from spambots. You need JavaScript enabled to view it. ;  ***** 1 CEU hours available *****

Dealing with Difficult PatientsGretchen Napier MSHA CMC
Medical Practice Consultant 

This program outlines the classic types of difficult patients, the warning signs for each and the reasons behind the behavior. Tips for managing each patient type will be offered. Included are suggestions for managing threatening patients, complaints and developing a patient centered practice.

Date: Thursday September 11
Time: NOON
Location: online only.

Link will be emailed to registrants one day prior **This course is open only to participating MetroCare physician members and their staff.Contact Person:         Donna Pendergrass 901-261-7796 This email address is being protected from spambots. You need JavaScript enabled to view it. ;  ***** 1 CEU hours available *****